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"Clean room, friendly staff, prompt pickup and delivery service to/from the slopes. "

"Very good!! Beautiful "

"Lovely experience except for the breakfast arrangement - child breakfast was not included even though full breakfast was mentioned. "

"The hotel is a bit older but it's well kept. There're 2 separate towers connected by a bridge. The public onsen bath on-site is separated into male and female at the annex building. The view from the outdoor bath overlooking the stream is truly relaxing especially in the evening. The resort is not a traditional ryokan, there's an area near the reception desk to pick up additional pillows based on your needs. The buffet offers many selections of Japanese dishes. The staff keeps everything clean and replenished."

"The service was super good "